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Third Party Risk Management (TPRM)

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In our highly connected world, risk management is paramount to keeping your business safe. To save money, streamline operations, and improve efficiency, most companies partner with third party vendors, contractors, service providers, and suppliers, which may put them at risk. Thoroughly vetting these partners ensures that they are compliant and that your data and information are secure. In highly regulated industries such as banking, finance, and investments, third-party risk management is often legally required.

What is Third Party Risk Management?

Partnering with third party companies is crucial for driving innovation, enhancing efficiency, and competing effectively in the business world. However, these partnerships pose significant risks of data breaches or negatively affecting your business due to the relationship with the third party.

Third party risk management is the process of identifying, assessing, and mitigating risks associated with third-party relationships. Organizations of all sizes should adhere to a strict standard for managing third-party risks. The method includes understanding the types of third-party risks that exist. Not all third parties pose the same level of risk.

Why is Third Party Risk Management Important?

  • Internal Outages
  • Operational Capabilities Lapse
  • Lack of Supplies or Needed Ingredients
  • Supply Chain Issues
  • Issues Accessing, Gathering, Storing, or Securing Data

If you rely too heavily on a small set of suppliers or vendors and they suddenly cannot provide you with what you need, your company operations could grind to a halt overnight. The immediate effects could be devastating, but they would also have long-term consequences.

The Benefits of Third Party Risk Management

  • Better Security
  • Improved Vendor Trust
  • Preserved Reputation
  • Time Savings
  • Cost Savings
  • Better Data Transparency
  • Faster Vendor Onboarding
  • Improved Productivity
  • Streamlined Processes
  • Avoiding Cyberattacks
  • Fewer Risks
  • Regulation Compliance
  • Data Protection
  • Stronger Supply Chain
  • Fewer Operational Disruptions

Types of Third Party Risks

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Third-party risks encompass a wide range of potential adverse impacts, making vendor risk management a crucial aspect of running your business. As companies become increasingly reliant on third-party vendors, the associated risks also increase. Understanding and managing these risks is vital for maintaining business continuity, protecting sensitive information, and upholding the organization's reputation.

Some of the types of third party risks to be aware of include:

  1. Cybersecurity Risks: Partnering with other companies opens you up to potential data breaches, malware infections, and other security incidents that may originate from a third party’s systems or inferior practices. An example is a software vendor with poor security practices that could introduce vulnerabilities into your systems, potentially leading to a data breach.
  2. Operational Risks: Operational risks are those that relate to disruptions in your organization's operations due to a third party's failure to deliver services, meet deadlines, or maintain quality standards. A critical supplier experiencing a natural disaster could disrupt your supply chain, impacting your production or service delivery. An example is the factory that supplied hospitals with IV fluid; after a fire, they were unable to deliver the product, and many hospitals had to ration their supply, potentially putting patients’ lives at risk.
  3. Financial Risks: These are serious risks that involve potential monetary losses resulting from the actions or inactions of a third party. This could include fraud, bankruptcy, or poor financial management that impacts their ability to fulfill their obligations. A third party's inability to secure financing could result in project delays or cancellations, which in turn may lead to additional problems.
  4. Compliance and Legal Risks: These risks involve potential violations of laws, regulations, or contractual agreements due to a third party's actions or failures. A third party's failure to comply with data privacy regulations could expose your organization to legal penalties, fines, and hurt your reputation.
  5. Strategic Risks: Strategic risks are those that relate to the potential for a third party's actions or decisions to negatively impact your organization’s strategic goals and objectives. For example, a strategic partnership with a vendor that has poor environmental practices could harm your organization's sustainability goals.
  6. Geopolitical Risks: Where your partners are located also matters. If the third party's location or operations are in regions susceptible to political instability, natural disasters, or other geopolitical events, it could hurt your business. For example, a vendor operating in a country with political unrest could face supply chain disruptions or legal challenges.
  7. Reputational Risks: Reputational risk is not to be taken lightly. These risks involve potential damage to your organization's public image and reputation due to association with a third party that has engaged in unethical or irresponsible behavior. Negative publicity surrounding a third party's data breach or environmental pollution could harm your brand, potentially leading to lost business.

Regulatory Expectations

As third party risks seep into the fabric of most modern companies, regulatory bodies like the Federal Financial Institutions Examination Council (FFIEC), Office of the Comptroller of the Currency (OCC), and the General Data Protection Regulation (GDPR) in Europe sets uniform principles and standards for financial institutions and other types of organizations to use with third-party risk management. These regulations promote consistent standards and establish guidelines for IT management, cybersecurity, and the protection of consumer financial data. The FFIEC also trains examiners and publishes a Cybersecurity Assessment Tool anyone can use. Organizations that do not comply with FFIEC guidelines will face financial penalties (fines) and other legal issues.

Healthcare companies are required to protect patient health data and comply with HIPAA laws. Vendor due diligence comes into play when anyone with whom these companies deal has access to patient health information.

Third Party Risk Management Lifecycle

The third party risk management lifecycle is a structured approach to managing third party relationships from inception to termination. It begins when evaluating potential vendors, suppliers, or partners to do business with and continues until you stop using that particular vendor. The process includes a few steps detailed below:

  1. Identify Potential Vendors: Create a comprehensive inventory of all vendors, suppliers, and partners you currently work with, as well as those you may be interested in collaborating with in the future. Collect as much data as possible about them, from contracts, departmental surveys, and even electronic tools. Identify the potential risk associated with each vendor.
  2. Evaluate and Select Vendors: Assess each vendor to determine whether partnering with them serves the business's needs. Review RFPs and compare vendors’ capabilities, reliability, and compliance. Important details to collect include: Personnel Information, Hosting Information, Privacy Certifications, Scope of Relationship, Vendor Name, Business Purpose, Contact Info, Data Type Involved, Security Reviews, and Business Context.
  3. Conduct Risk Assessments and Due Diligence: Evaluate the likelihood and impact of potential risks. Use standards like ISO 27001, ISO 27701, SIG Lite/Core, NIST SP 800-53, and CSA CAIQ to guide assessments and mitigation strategies.
  4. Contracts and Agreements: Formalize the relationship with clear contracts. Include clauses on services, duration, pricing, warranties, confidentiality, liability, insurance, compliance, and data protection agreements.
  5. Documentation: Record every step of the vendor lifecycle, including assessments, contracts, and mitigation. Use digital tools for efficiency and traceability.
  6. Ongoing Monitoring and Auditing: Continuously monitor and audit vendor risk. Use automated tools for alerts and proactive issue resolution.
  7. Offboarding Vendors: When retiring a vendor, ensure data is returned or deleted, access is revoked, and the offboarding is fully documented using a standardized process.

Incident Response and Contingency Planning

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One of the most crucial aspects of third-party risk management is planning for the worst. When an incident occurs, what do you do about it? As part of your third-party risk management framework, include detailed steps outlining how to respond to an incident involving the responsible parties. Incident response may include addressing a data breach caused by one of your vendors. It also consists of developing effective backup strategy plans to ensure business continuity and minimize damage. Some of the key steps include:

  • Predefined Protocols: Develop clear protocols for incident response, including communication, escalation, and mitigation strategies.
  • Vendor Collaboration: Establish clear communication channels and notification procedures to share information during incidents quickly.
  • Incident Response Plans: Ensure third-party vendors have their own incident response plans that fulfill your organization's requirements.
  • Regular Testing: Test and update incident response plans to address new threats and ensure effectiveness before a real incident occurs.
  • Offboarding Process: Develop procedures for securely removing access to systems and data when a third-party relationship ends.
  • Contingency Planning: Assess the potential impact of third-party disruptions, develop backup plans and alternative solutions for critical services, and include relevant clauses in contracts. Continuously review and update plans based on lessons learned.

Incident Response and Contingency Planning

One of the most crucial aspects of third-party risk management is planning for the worst. When an incident occurs, what do you do about it? As part of your third-party risk management framework, include detailed steps outlining how to respond to an incident involving the responsible parties. Incident response may include addressing a data breach caused by one of your vendors. It also consists of developing effective backup strategy plans to ensure business continuity and minimize damage. Some of the key steps in an incident response and contingency plan are:

  • Predefined Protocols: Develop clear protocols for incident response, including communication, escalation, and mitigation strategies.
  • Vendor Collaboration: Establish clear communication channels and notification procedures to share information during incidents quickly.
  • Incident Response Plans: Ensure third-party vendors have their own incident response plans that fulfill your organization's requirements.
  • Regular Testing: Test and update incident response plans to address new threats and ensure effectiveness before a real incident occurs.
  • Offboarding Process: Develop procedures for securely removing access to systems and data when a third-party relationship comes to an end.

During contingency planning, assess the potential impact of any third-party disruptions on your organization. Identify and categorize third parties based on their importance to your operations and potential risk exposure. Develop backup plans and alternative solutions for critical third-party services in case of disruption. Include clauses in contracts that address incident response and contingency planning requirements. Continuously review and update your contingency plans in response to lessons learned and changes in the third-party landscape.

Technology and Tools in TPRM

These days, supply chain risk management and TPRM are crucial for maintaining business operations. Most companies rely heavily on technology and tools to automate routine processes, monitor ongoing relationships, and provide alerts when issues arise. To effectively manage the complex lifecycle of vendor relationships, you need to embrace a variety of different tools. Some of the ways technology can help are:

Benefits of Using TPRM Tools: TPRM tools can sift through millions of data points to streamline risk management activities. Some of the main benefits include:

  • TPRM Platforms/Software: Platforms that help centralize and automate vendor management, risk assessments, and reporting.
  • Artificial Intelligence (AI) and Machine Learning (ML): Enhance risk assessments and provide real-time monitoring and alerts using predictive analytics.
  • Automation: Streamlines onboarding, assessments, and compliance tracking—reducing errors and increasing efficiency.
  • Security Ratings Services: Provide objective evaluations of a vendor’s security posture.
  • Business Background Reports: Offer deep insights into U.S. businesses using millions of data points.
  • Other Tools: Includes threat intelligence platforms, DLP, IAM, SIEM systems, and vendor questionnaires.
  • Enhanced Security and Compliance: Helps ensure vendor compliance with security regulations.
  • Improved Operational Efficiency: Automation improves speed and reduces workload.
  • Better Risk Visibility: Dashboards and reports help prioritize and visualize vendor risks.
  • Strengthened Vendor Relationships: Technology fosters better communication and trust.
  • Cost Optimization: Reduces manual errors and cuts operational costs through automation.

How to Evaluate Third Parties

The most crucial aspect of third party risk management is analyzing vendors and partners before committing to any official relationship. A comprehensive evaluation makes it easier to identify any weak areas or vulnerabilities that a vendor might pose to your organization, limiting your risk exposure. Follow the steps below to thoroughly assess third parties before signing any contracts.

  • Risk Intelligence Reports: These reports evaluate each vendor in terms of financial stability, security posture, regulatory compliance, and reputation. They aggregate data from multiple sources to help guide better decisions.
  • Security and Financial Ratings: Check business credit, payment history, and security protocols. Red flags here may indicate future issues.
  • Questionnaires: Use structured questionnaires to get detailed insights on third-party security practices, certifications, and risk controls.
  • Negative News and Sanctions Lists: Search for bad press and check international sanction lists to identify reputational risks or legal red flags.
  • Penetration Testing: Hire independent testers to simulate attacks and uncover potential security flaws in vendor systems and processes.
  • Virtual Evaluations: Use video calls and screen shares to evaluate vendor systems remotely. Ideal for early-stage due diligence.
  • On-Site Evaluations: Visit vendor locations to assess their security, compliance, and operational procedures firsthand.

TPRM Best Practices

Organizations that want to optimize their third-party risk management programs should consider the best practices. These strategic steps help to mitigate many of the issues that limit a TPRM program’s effectiveness.

  • Prioritize Your Vendor Inventory: Categorize vendors into risk tiers (Low, Medium, High) based on their access to sensitive data, potential disruption impact, and the importance of services provided.
  • Don’t Limit Risk Management: Consider more than just cybersecurity. Assess legal, operational, reputational, and compliance risks across departments.
  • Utilize Automation for Enhanced Efficiency: Use tools to automate onboarding, assessments, monitoring, alerts, and performance reviews to reduce errors and save time.
  • Define Your Organizational Goals: Set TPRM goals that align with your broader risk strategy, defining acceptable risk levels for each type of third-party engagement.
  • Stakeholder Buy-In: Engage departments like legal, procurement, compliance, IT, and operations to ensure cross-functional alignment and support.
  • Ongoing Monitoring: Continuously monitor vendor performance and risk posture using real-time alerts and integrated tracking tools.

TPRM Trends and Challenges

Future Trends to Watch:

Business is changing rapidly due to many factors. Along with it, your third-party risk management process needs to evolve. The challenges and complexity are constantly moving targets. Reliance on third parties is increasing, which means everyone needs to have a TPRM program and address the upcoming trends and challenges.

  • Increased Third Party Dependency: Companies are relying more on third parties, increasing attack surfaces and risk exposure.
  • AI and Automation: TPRM will benefit from AI/ML tools for automation, predictive analytics, cloud risk evaluation, and data accountability using blockchain.
  • Growing Cybersecurity Risks: Third parties are increasingly targeted in cyberattacks, making strong cybersecurity a top priority.
  • ESG Integration: ESG factors are being integrated into vendor assessments, requiring companies to manage environmental and social risks.
  • Regulatory Scrutiny: Regulatory bodies are heightening enforcement around data privacy, security, and third-party compliance.

Ongoing Challenges:

  • Vendor Network Complexity: A large number of vendors can overwhelm assessment and monitoring efforts.
  • Inadequate Due Diligence: Skipping due diligence during onboarding increases hidden risk exposure.
  • Risk Assessment and Monitoring: Ongoing evaluations are resource-intensive and often neglected or underperformed.
  • Data Privacy and Security: Many organizations lack the tools or know-how to protect sensitive data shared with vendors.
  • Geopolitical Risks and Disruptions: Global instability, pandemics, and natural disasters can severely impact third-party operations.
  • Limited Resources: Smaller organizations may lack the funding or staff for robust TPRM programs.
  • Lack of Visibility: Many companies struggle to gain full transparency into vendor activities or risk posture.
  • Fragmented TPRM: Disconnected efforts across departments lead to inefficient and inconsistent third-party risk management.

How EntityCheck Helps Your Business with Third Party Risk Management

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EntityCheck delivers comprehensive business data compiled from government, public, and private sources. Our reports include multiple sections with dozens of data points. You’ll find detailed Secretary of State records, such as Articles of Incorporation, annual filings, ownership changes, and entity classifications. UCC filings that cover equipment, vehicles, inventory, accounts receivable, and real estate. License status and expiration details are included if a business requires professional licensing, such as in law, real estate, dentistry, or skilled trades. Court-related data is also available, including lawsuits, bankruptcies, liens, judgments, and federal cases. You can also see information about trademarks, patents, company officers, employees, and their background information.

EntityCheck reports include data in the following categories:

  • Secretary of State Filings
  • UCC Filings
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  • Judgments & Liens
  • Lawsuits
  • Employees
  • Agents & Officers
  • Business Owners
  • Trademarks
  • Patents
  • Professional Licenses
  • And More
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